Choosing a moving company is an important decision. Whether you're moving across town, relocating to another state, or simply need help moving a few large items, the company you hire can make a major difference in how smoothly the move goes.
A professional moving company should do more than load a truck. You want a mover that communicates clearly, treats your belongings with care, understands your moving needs, and provides a straightforward experience from the initial estimate through the final piece of furniture being placed in your new home.
If you're comparing moving companies in Asheville, Las Vegas, Nashville, or the surrounding communities, here are 12 things to look for before making your decision.
One of the first things you should do when comparing movers is read their customer reviews.
Don't just look at the overall star rating. Read several reviews and look for patterns.
Pay attention to comments about:
A company with hundreds of reviews isn't automatically the right company for you, just as a company with fewer reviews isn't necessarily a bad choice. Look for consistent, recent, detailed feedback from real customers.
It's also useful to look at photos customers have posted when they're available. These can give you another perspective on the company's work.
Moving companies don't all offer the same services.
Before requesting an estimate, make a list of what you actually need help with.
For example, are you looking for:
If you already have most of your smaller belongings packed in boxes, you may primarily need help with furniture wrapping, loading, transportation, unloading, and placement.
If you don't have time to pack, you may want a company that also offers professional packing services.
Choosing a mover that provides the services you actually need can make the process much easier.
Before hiring a mover, make sure you understand exactly what you're paying for.
For example, ask whether the service includes:
Two companies can give you estimates that look similar while providing very different levels of service.
A good estimate should leave you with a clear understanding of what the moving company will and won't be doing.
Don't rely solely on a verbal price.
Ask the moving company to provide the important details of the estimate in writing and make sure you understand what is included.
Depending on the type of move, pricing may be affected by factors such as:
If something is unclear, ask before moving day.
It's much better to resolve questions before the truck arrives than to discover unexpected charges at the end of the move.
Furniture handling is one of the most important parts of a move.
Ask how the movers protect furniture during loading and transportation.
For example:
A good moving crew should have a process for protecting your belongings and handling them carefully.
At Falco Moving Company, furniture handling is an important part of the residential moving process. Many customers already have their smaller belongings boxed before the crew arrives. The movers can then focus on wrapping furniture, loading the truck, transporting the belongings, unloading, and placing furniture where the customer wants it in the new home.
Pay attention to how a moving company communicates before you hire them.
Are your questions answered clearly?
Does someone return your calls or messages?
Are the details of your move explained?
Do you know what happens next?
Good communication doesn't guarantee a perfect move, but poor communication before moving day can be a warning sign.
You should feel comfortable asking questions about your move and should know who to contact if something changes.
Every move is different.
A small apartment move isn't the same as moving a four-bedroom home. A local move isn't the same as an interstate relocation.
When speaking with a moving company, explain your situation as accurately as possible.
Tell them:
The more accurate information you provide, the better the company can understand your move and prepare for moving day.
Some moves require additional planning.
For example, you may be moving:
If your move has unusual requirements, ask the moving company about them before booking.
You want to know that the company understands what will be required and can plan accordingly.
Price matters, but it shouldn't be the only factor.
The cheapest estimate isn't necessarily the best value.
Consider the complete picture:
Price + services + reputation + communication + experience + customer service
For example, a company that provides furniture wrapping and careful placement may offer a different level of service than a company providing basic transportation.
Think about what matters most for your particular move.
Sometimes paying a little more for a company that communicates well and provides the services you need can make the overall experience much easier.
If you're moving locally, make sure the company actually serves your area.
For example, someone moving within the Nashville area may be looking for movers in:
Likewise, someone moving in the Las Vegas area may need a mover serving Henderson, Summerlin, North Las Vegas, Enterprise, Spring Valley, or another surrounding community.
And in Western North Carolina, a move may involve Asheville or one of the surrounding communities.
Choosing a company familiar with the area can make planning the move easier.
Before hiring a moving company, ask what you should expect when the crew arrives.
A few useful questions include:
What time will the crew arrive?
How many movers will be assigned to the job?
What should I have completed before the movers arrive?
Will furniture be wrapped?
Who handles the loading and unloading?
Where will the furniture be placed?
What happens if I need something moved to a different room?
Knowing the process ahead of time can eliminate a lot of uncertainty.
A good moving company should be able to explain the process clearly.
After you've compared estimates, reviews, services, and communication, consider how comfortable you feel with the company.
Did they answer your questions?
Did they listen to what you actually need?
Did they explain the process?
Was the estimate clear?
Did the company seem organized?
Did the reviews consistently describe positive experiences?
Choosing a mover is ultimately about more than a price on a page. You're trusting a company with your furniture, belongings, time, and home.
Take the time to choose a company you feel comfortable trusting.
If you're getting estimates from several movers, keep this checklist handy.
Make sure you understand exactly what you're receiving.
If furniture protection matters to you, ask specifically.
Some customers want to pack their own boxes while having the movers handle furniture.
If you're crossing state lines, make sure the company offers the type of move you're planning.
Ask whether the estimate is based on hourly labor, the size of the move, distance, or another pricing structure.
The company should be able to give you practical preparation instructions.
Ask about wrapping and handling procedures.
Discuss furniture placement before moving day.
Once you've selected a mover, there are several things you can do to make moving day easier.
If you're packing your own boxes, try to have them packed and ready before the movers arrive. Clearly label boxes whenever possible.
Keep medications, important documents, valuables, chargers, and other essentials with you rather than putting everything on the moving truck.
Make it as easy as possible for the moving crew to move furniture through the home.
Moving day can be busy. Make arrangements for children and pets so they aren't underfoot while furniture and boxes are being moved.
If you already know where beds, couches, tables, dressers, and other large pieces should go, communicate that with the moving crew.
This can make the unloading process much more efficient.
Falco Moving Company provides residential moving services in Asheville, North Carolina; Las Vegas, Nevada; and the Nashville, Tennessee area.
Depending on your needs, Falco offers services including:
Whether you have most of your belongings already boxed or need more extensive moving assistance, the goal is to provide a moving experience tailored to your needs.
Learn more about our local moving services, long-distance moving services, and packing services, or explore our moving services in Asheville, Las Vegas, and Nashville.
Before hiring a mover, make sure you've checked these boxes:
☐ Read recent customer reviews
☐ Confirm the company serves your area
☐ Verify that the company offers the services you need
☐ Ask what is included in the estimate
☐ Get important pricing details in writing
☐ Ask about furniture protection
☐ Discuss packing requirements
☐ Ask how moving day will work
☐ Tell the company about stairs, elevators, long carries, or difficult access
☐ Ask about special or oversized items
☐ Compare the overall value, not just the lowest price
☐ Choose a company you feel comfortable trusting
Choosing the right moving company can make a big difference in your moving experience. Take the time to compare your options, ask questions, read reviews, and make sure you understand exactly what your moving service includes.
If you're planning a residential move in Asheville, Las Vegas, Nashville, or a surrounding community, Falco Moving Company is available to help with local and long-distance moving services.
Request a moving quote and tell us about your move.